Terms and Conditions of Sale
TSOMME.COM Terms and Conditions of Sale
Effective Date: 09/07/2024
Article 1 – Purpose
These general terms and conditions of sale or provision of services apply, without restriction or reservation, to all the products and/or services offered for sale on www.tsomme.com (hereinafter referred to as "the Site").
However, specific details are added to these terms in article 6 for affiliate sales.
The fact that a natural or legal person places an order on the Site constitutes full and complete acceptance of these general terms and conditions of sale. They are accessible at any time on the Site and will prevail, if necessary, over any other version and over the client's own general terms and conditions of purchase or other.
Article 2 – Prices – Payment Methods
The current rates indicated in the Shop on the Site are expressed inclusive of all taxes. We reserve the right to pass on any new tax and rate increase.
The indicated prices are in euros. They are mentioned for each item in the Site's shop.
You must pay for all purchases at the time of ordering, to the bank account details provided on the site.
For all items sold on the Site, payments are made through the Stripe payment management solution.
The sales platforms, prices, and payment systems, as well as the terms and conditions of sale of items offered through affiliate links, are organized by the sellers themselves: see article 6.
Article 3 – Complaints
Any complaint and/or dispute by the client against the products/services offered directly by tsomme must be made exclusively by email to info@tsomme.com, no later than 24 hours after their occurrence, under penalty of forfeiture. Affiliate sales are not covered by this article 3.
Article 4 – Withdrawal Period
The products are delivered as quickly as possible. They may also be made, delivered and processed by third party website such as the Print Space/Creative Hub. The parties therefore agree that the dispatch of the product or service cannot give rise to any right of withdrawal or compensation.
Regarding "Prints" products, available through the website shop labelled “Prints”, no exchange or return can be made. For other products, in the case of defective products, an exchange, refund, or guarantee will be applied.
Article 5 – Invalidity – Force Majeure – Applicable Law and Competent Court
If, for any reason, a provision of these general terms and conditions should be declared unenforceable, this unenforceability would not affect the application of the other provisions of the general terms and conditions. The provision deemed unenforceable would then be replaced by the closest possible provision.
Neither tsomme.com, its subcontractors, nor the client can be held responsible for any non-performance originating from a case of force majeure beyond their control, including, but not limited to, cases of war, riot, insurrection, interruption of transport, import or export problems, strike, lockout, shortage, fire, earthquake, storm, or flood.
These general terms and conditions are exclusively governed by Belgian law. In the event of a dispute, only the courts of the judicial district of Brussels will be competent.
Article 6 – Affiliate Sales
tsomme offers an affiliate sales platform on its site.
Affiliate sales are sales between the final client, who places an order on the site, and the seller, who offers their products on the Different Dive site.
tsomme acts only as an intermediary and only the seller is responsible for the general terms and conditions of sale, prices, deliveries, guarantees, returns, technical questions, complaints, or after-sales service, etc.
The final client will contact the seller directly for any questions, information requests, or complaints without going through tsomme.
Affiliate links from The Print Space/Creative Hub platform: as a Partner of The Print Space/Creative Hub, the Site earns a profit on purchases meeting the required conditions for links directly referring to this platform. The Print Space/Creative Hub is solely responsible for the general terms and conditions of sale, prices, deliveries, guarantees, returns, technical questions, complaints, or after-sales service, etc., of the products sold on The Print Space/Creative Hub. For more informations, please refer to their own Terms and Conditions https://creativehub.io/our-terms-and-conditions/
Article 7 – Personal Data
The personal data of buyers of items on the Site are not transferred to any third party nor used in any way by the Site other than to carry out shipments or for the purposes stated in the Privacy Policy.
The data that buyers provide to partners in the context of affiliate links (The Print Space/Creative Hub) are under their own responsibility and are governed by the general terms and conditions of sale of these partner sites.